Top learnings from Never Split the difference by Chris Voss & Tahl Raz
Negotiation & bargaining always seemed like a bare knuckle gritty exchange between 2 sides, the one with the toughest nerve coming out on top. This perspective was recently shattered, and replaced with an idea of empathy, listening and understanding.
This may seem like a softer approach to working towards your goal, however it’s an approach where one can better understand your counterpart’s perspective before working out how to move forward to reaching your goal. This is not to say avoid honest and clear conflicts, but rather learn to embrace them no matter how uncomfortable they are.
As an introverted person this seems intimidating, engaging a problem head on working towards the best possible outcome. There are small yet significant methods that can help achieve your goal, master these and there will be no need to find a ‘wimp-win’ solution, instead negotiate with confidence for the favourable outcome.
Never Split the Difference by Chris Voss & Tahl Raz is a masterfully written book that uncovers practical steps to negotiation with real world examples and insight as to how it can be used in everyday life. Here are my top learnings:
There’s so much valuable insight to this book, before I started I feared what I didn't know, and allowed this information to have leverage over me. Even during the book, I felt intimidated by the techniques as if they were a rigid playbook to memorise. Rather it has become an eye opener, an encouragement to practice the tools to build the confidence to talk people into just about anything.